Office of Financial Aid
Contact Information for Filing Institutional Complaints
Complaint Resolution
Oberlin College’s mission is to provide high quality, relevant education enabling the broadest possible community of learners to achieve their goals and enrich the world. However, if a conflict does arise, students are encouraged to reach out to appropriate personnel to discuss concerns, grievances and complaints. Issues related to academic courses should be raised first with the instructor, then the instructor’s department chair, and finally the instructor’s dean, if necessary. In addition, the College of Arts & Sciences and the Conservatory have complaint procedures to resolve concerns related to academic programs including grade grievances, for example. The Consumer Information Document provides information on how to file complaints related to any topic identified.
For any consumer protection compliance issue that has not been addressed to your satisfaction, you should contact the Campus Hotline at 1-866-943-5787. If an issue cannot be resolved by Oberlin College’s internal processes, students may choose to file a complaint with the Ohio Department of Higher Education . Students who reside in other states may appeal to their state of residence. Please see below to find the contact information for each state agency that would handle the complaint. You may also contact our accrediting agency, the Higher Learning Commission .
Nondiscrimination Policy Statement
Oberlin College is committed to creating an environment free from unlawful discrimination and harassment and complies with all applicable federal, state, and local laws regarding nondiscrimination. Oberlin College supports equal opportunity for all persons and prohibits discrimination or harassment on the basis of race, color, sex, religion, national origin, disability, age, genetic information, military or veteran status, ancestry, marital status, sexual orientation, gender identity, gender expression in employment, educational programs and activities, and admissions. Preventing discrimination and harassment and creating an inclusive and equitable living, learning, and working environment is a responsibility of all members of the Oberlin College community. Inquiries or complaints may be addressed to the Director of the Office of Equity, Diversity, and Inclusion and Title IX/Section 504/ADA Coordinator:
Rebecca Mosely, PhD
Carnegie 204
52 West Lorain Street
Oberlin, OH 44074
440-775-8555
edi@oberlin.edu
You can also make a report online .
The Higher Learning Commission
230 South LaSalle Street, Suite7-500
Chicago, IL 60604
(800).621.7440
| States | Contact Information for State Agency |
|---|---|
| States Alabama | Contact Information for State Agency Alabama Department of Postsecondary Education Alabama Community College System Private School Licensure Division |
| States Alaska | Contact Information for State Agency Alaska Commission on Postsecondary Education |
| States Arizona | Contact Information for State Agency Arizona State Board for Private Postsecondary Education |
| States Arkansas | Contact Information for State Agency Arkansas Department of Higher Education |
| States California | Contact Information for State Agency State of California Department of Consumer Affairs Bureau for Private Postsecondary Education |
| States Colorado | Contact Information for State Agency Colorado Department of Higher Education |
| States Connecticut | Contact Information for State Agency Connecticut Office of Higher Education |
| States Delaware | Contact Information for State Agency Delaware Department of Education |
| States District of Columbia | Contact Information for State Agency Office of the State Superintendent of Education |
| States Florida | Contact Information for State Agency Florida Department of Education Commission for Independent Education |
| States Georgia | Contact Information for State Agency Georgia Nonpublic Postsecondary Education Commission |
| States Hawaii | Contact Information for State Agency Hawaii Post-Secondary Education Authorization Program Department of Commerce and Consumer Affairs |
| States Idaho | Contact Information for State Agency Idaho State Board of Education |
| States Illinois | Contact Information for State Agency Illinois Board of Higher Education |
| States Indiana | Contact Information for State Agency Indiana Commission for Higher Education |
| States Iowa | Contact Information for State Agency Iowa College Student Aid Commission |
| States Kansas | Contact Information for State Agency Kansas Board of Regents |
| States Kentucky | Contact Information for State Agency Kentucky Council on Postsecondary Education |
| States Louisiana | Contact Information for State Agency Office of the Attorney General, State of Louisiana |
| States Maine | Contact Information for State Agency State of Maine Department of Education |
| States Maryland | Contact Information for State Agency Maryland Higher Education Commission |
| States Massachusetts | Contact Information for State Agency Massachusetts Department of Higher Education |
| States Michigan | Contact Information for State Agency Michigan Department of Licensing & Regulatory Affairs |
| States Minnesota | Contact Information for State Agency Minnesota Office of Higher Education |
| States Mississippi | Contact Information for State Agency Mississippi Commission on College Accreditation |
| States Missouri | Contact Information for State Agency Missouri Department of Higher Education |
| States Montana | Contact Information for State Agency Montana Board of Regents |
| States Nebraska | Contact Information for State Agency Nebraska’s Coordinating Commission for Postsecondary Education |
| States Nevada | Contact Information for State Agency Nevada Commission on Postsecondary Education |
| States New Hampshire | Contact Information for State Agency New Hampshire Department of Education |
| States New Jersey | Contact Information for State Agency State of New Jersey Office of the Secretary of Higher Education |
| States New Mexico | Contact Information for State Agency New Mexico Higher Education Department |
| States New York | Contact Information for State Agency New York State Education Department Office of College and University Evaluation |
| States North Carolina | Contact Information for State Agency North Carolina Department of Administration |
| States North Dakota | Contact Information for State Agency Richard Rothaus, PhD., Vice Chancellor of Academic and Student Affairs 600 East Boulevard Ave Bismarck, ND 58501-1217 richard.rothaus@ndus.edu |
| States Ohio | Contact Information for State Agency Ohio Department of Higher Education |
| States Oklahoma | Contact Information for State Agency Oklahoma State Regents for Higher Education |
| States Oregon | Contact Information for State Agency Oregon Department of Justice Financial Fraud/Consumer Protection Section |
| States Pennsylvania | Contact Information for State Agency Pennsylvania Department of Education Division of Higher and Career Education |
| States Rhode Island | Contact Information for State Agency Rhode Island Board of Governors for Higher Education |
| States South Carolina | Contact Information for State Agency South Carolina Commission on Higher Education |
| States South Dakota | Contact Information for State Agency South Dakota Office of the Attorney General |
| States Tennessee | Contact Information for State Agency Tennessee Higher Education Commission |
| States Texas | Contact Information for State Agency Texas Higher Education Coordinating Board |
| States Utah | Contact Information for State Agency Utah Division of Consumer Protection |
| States Vermont | Contact Information for State Agency Vermont Agency of Education |
| States Virginia | Contact Information for State Agency State Council of Higher Education for Virginia |
| States Washington | Contact Information for State Agency Washington Student Achievement Council |
| States West Virginia | Contact Information for State Agency West Virginia Higher Education Policy Commission |
| States Wisconsin | Contact Information for State Agency Wisconsin Educational Approval Board |
| States Wyoming | Contact Information for State Agency Wyoming Department of Education |